Early involvement of ACAS means that both parties will
potentially start talking to each other about settlement at an early stage leading to an early settlement and costs being saved on both sides. ACAS can also help unrepresented parties get a realistic idea
of what they may achieve either as a settlement or at Tribunal. A simple example
of this is the ACAS officer explaining to a claimant who is claiming unfair dismissal
that they cannot claim monies for injury to feelings as their claim is not one
of discrimination.
However, will this actually improve things? ACAS are already
involved in tribunal proceedings at a fairly early stage. They are sent a copy
of both the tribunal claim and response at the outset of the proceedings and
from personal experience I have found that the ACAS officers try to get in
touch very early on in proceedings to see if settlement is possible. Arguably,
they do a reasonably well with 29% of all Tribunal cases in 2010-2011 being settled
through ACAS.
I would suggest that the reality is that ACAS officers are
already doing good work in trying to find a resolution to tribunal claims and
that parties cannot be forced into an early settlement if they don’t want to. Not
everybody can be persuaded to come to an agreement early on due to the emotions
involved. It is often the case that attitudes to settlement start to soften later
in proceedings often only when the parties are within sight of the Employment
Tribunal door and realising that they are actually going to have to give
evidence at the hearing. Sometimes
giving the parties time to draw breath is a good way to eventually reach a
settlement.
This does not mean that the representatives of the parties
should not advise on early settlement. When I advise clients on the prospects
of successfully defending a claim I will also discuss the option of early
settlement with them and how much they should consider paying to make the
matter go away, taking into account the prospects of success and the costs that
they may incur. It has however regularly been the case that either my client
has not been minded to settle at that stage or the claimant is completely
unwilling to consider settlement in any event.
The reality is there is only so much that can be done to
encourage early settlement. I think that if ACAS officers and employment
lawyers do their jobs properly then claims will be settled in good time. I feel
that these proposals are more a case of the government wanting to be seen to be
doing something rather than actually coming up with genuinely new way of settling
tribunal claims.
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